Overview
SunSaarthi Energy respects your privacy. This policy explains how information submitted through our website, phone or WhatsApp contact options may be collected and used.
Information we collect
We may collect your name, mobile number, email address, location, property type, selected service and the project details you choose to share. Basic technical information may also be recorded for website security and performance.
How we use information
- To respond to enquiries and arrange consultations or site assessments.
- To understand your solar, EV charging, battery storage, maintenance or AMC requirement.
- To prepare suitable technical and commercial communication.
- To improve website usability, security and service quality.
Information access
Information may be accessed by authorised SunSaarthi personnel and essential technology processors only when required to manage your enquiry, project communication or website operations. SunSaarthi does not sell personal information.
Retention and security
We retain enquiry information only as long as reasonably required for customer communication, project records, legal obligations and business operations. Reasonable safeguards are used to protect stored information, although no internet transmission is completely risk-free.
Your choices
You may ask us to correct or delete personal information, subject to legal and operational record requirements. You may also request that we stop non-essential communication.
Contact
For privacy questions, contact SunSaarthi Energy at +91 81230 31414 or through our contact page.